We learn your shop.
A kickoff call sets your hours, service area, accepted jobs and emergency routing. Keep the tools you already use.
THE HVAC FRONT DESK · NORTH TEXAS
We answer your phone in your company’s name, 24/7.
$49/ month
$0 setup, plus $29 per confirmed booking, capped at $499/month.
Google's local ads run about $42 per HVAC lead per industry data, and only about 4 in 10 book: roughly $110 per booked job.
Source: Blue Grid Media 2026 LSA dataset.
- 5 pilot spots.
- Bookings past the cap are free. Billing resets monthly.
- No contract. Cancel anytime, effective at the end of the billing month.
- We bill an appointment our system books, confirmed by the homeowner. You have 48 hours to flag a bad booking, and it is not charged.
You’re on a job. Your next customer is on the line. Our receptionist captures the details and puts urgent calls in your hands.
YOUR COMPANY NAME24/7
SATURDAY · 9:14 PM
“My AC stopped working. Can someone help?”
Urgency captured.
Caller details → your on-call cell.
Illustrative workflow. Routing follows your shop’s rules.
THE COST OF A MISSED CALL
The next shop is one tap away.
A homeowner with no AC may call the next name on the list. While you’re in an attic or off the clock, the phone still needs an answer. Capture the request, understand the urgency and follow up with the details.
ON THE JOB.
OFF THE CLOCK.
OFF THE CLOCK.
Your phone keeps working.
THREE STEPS. YOUR RULES.
A front desk without another desk.
We answer in your name.
Our receptionist answers in your company’s name. Details are captured; urgent calls go to your on-call cell.
You sign off. We go live.
Our offer: live within 48 hours of signup, after test calls and your sign-off. Texting starts only after carrier approval.
PILOT PRICING
$0 setup. Five pilot spots.
$49/month plus $29 per confirmed booking, capped at $499/month.
Pilot
$49/ month
$0 setup. No contract. Cancel anytime; cancellation takes effect at the end of the billing month.
- $29 per confirmed booking, confirmed by the homeowner.
- Capped at $499/month. Bookings past the cap are free. Billing resets monthly.
- Card on file, billed automatically.
- 48 hours to flag a bad booking, and it is not charged.
Prefer a flat plan? Ask about a standard monthly plan. The pilot above is the offer on this page.
Leave your name and number. We call you back. Email tony@thehvacfrontdesk.com.
CLEAR ANSWERS
Before you hand us the phone.
How are bookings counted?
An appointment our receptionist books on your calendar that the homeowner confirms. Each one is logged with a timestamp, call recording and transcript. You see the same list we bill from.
What if a lead is bad?
You have 48 hours to flag it (spam or out of your service area) using the call recording. Flagged leads are not charged.
What happens when I hit the cap?
Your bill stops at $499 for the month. Bookings past the cap that month are free. Billing resets at the start of the next month.
Can I cancel?
Yes. No contract. Cancel anytime; it takes effect at the end of the current billing month.
Can it book jobs or quote repair prices?
Our receptionist books an appointment on your calendar when it is confirmed by the homeowner. Our receptionist does not quote repair prices. You can authorize your own shop-approved trip or diagnostic fee, and define the jobs and hours you accept.
How do calls and texting work?
Our receptionist answers in your company’s name, collects the caller’s details and routes emergencies to your on-call cell. We file carrier texting approval for every shop and host a compliance page for shops without a website. Texting starts only after carrier approval.
How quickly can my shop start?
Your shop can be live within 48 hours of signup: a kickoff call, test calls and your go-live sign-off. Answering starts after sign-off; texting follows carrier approval. Welcome emails come from a real named person, never a no-reply address. We do not need access to your mailbox.
YOUR NEXT CALL DESERVES AN ANSWER
Hear it before you decide.
Call the demo line. Ask about a pilot spot. Hear what your customers would hear.
Or email a real person