Effective: October 11, 2026
The HVAC Front Desk, a service of NoFluff Marketing LLC. These terms apply to this website and the pilot you select.
Service scope
Our receptionist answers in your company’s name, captures calls and booking details, routes emergencies and supports follow-up according to your approved shop rules. Our receptionist does not quote repair prices. You may approve your own trip or diagnostic fee.
Billing and cancellation
The pilot is $0 setup, $49 per month, and $29 per confirmed booking, never more than $499 in a month. A confirmed booking is an appointment our system books that is confirmed by the homeowner. Each one is logged with a timestamp, call recording and transcript. You see the same list we bill from. Bookings past the cap that month are free. Billing resets at the start of the next month. The card on file is billed automatically.
You have 48 hours to flag a bad booking (spam or out of your service area) using the call recording. Flagged bookings are not charged. No contract. Cancel anytime; cancellation takes effect at the end of the current billing month.
Setup and messaging
The pilot is live within 48 hours of signup, with a kickoff call, test calls and your go-live sign-off. Answering starts after sign-off. Texting starts only after carrier approval. You must provide accurate hours, accepted jobs, emergency rules and on-call numbers.
Safety and responsibility
This is not an emergency-response service. For gas leaks, fire or immediate danger, leave the unsafe area and contact emergency services from a safe location. Clients remain responsible for their work and response to leads.
Estimates
Calculator results are illustrations based on your inputs, not promises of revenue. Website and client-service terms may be updated with a revised effective date.